WHAT ARE YOUR DELIVERY COSTS?
Standard Signed For: £3.95 | Express Signed For: £6.50 | Greeting Cards Only: £1.00 | FREE DELIVERY will automatically be applied on all orders over £50, or if you sign up to our newsletter, you will be emailed a free delivery code for orders over £20.
WHICH COURIER SERVICE DO YOU USE?
We currently use Royal Mail, Hermes & Parcel Force dependant on the size and weight of your order.
WHAT ARE YOUR DELIVERY TIMES?
We aim to dispatch all orders within 1 working day of receiving your order. Delivery times once dispatched: Express Signed For: 1-2 working days. Standard Signed For: 3-5 working days. Delivery can take longer during busy periods, if this is the case we will advise you via e-mail. For any upgraded/fast-tracked delivery services, please contact us. | Due to the current COVID-19 crisis our couriers are advising us that delays may be possible throughout the network. Should your order be urgent we recommend your upgrade to the Express Signed For service.
CAN I PERSONALISE A HAMPER?
Yes! You have two options:
- Add your hamper of choice into your basket, then you can add additional items into the hamper, under the 'Products' tab.
- If you would like to create a fully bespoke hamper, click on our 'build your own' tab, add your gift packaging of choice into your basket, then add all the items you would like to include in your hamper, under the 'Products' tab.
HOW ARE YOUR HAMPERS PACKAGED?
Our hampers will arrive in the branded Pet Hamper laminated gift bag, tied closed with a grosgrain chocolate ribbon. Inside all items will be wrapped in deluxe tissue paper, with any liquids sealed in bubble wrap pouches and sealed closed with a branded sticker.
HOW DO I CONTACT YOU?
You have a few options!
- Contact Form: Please find the 'contact us' page under 'useful information' tab at the top of the page.
- Phone: 0333 050 4624 and press option 3 for Pet Hamper. We are open Monday - Friday 10AM - 5PM.
- Email: firstname.lastname@example.org